[email protected] | 3F Hanston Bldg., Ortigas Center, Pasig City | +632 8876-1925 | +63947 427 3011 | +63906 531 4922 | | |
Web Hosting

iManila’s Shared and Self-Managed Hosting Solutions

iManila aims to always provide you with the best technical support services and we are reaching out today to ensure that you have the right information regarding our web hosting solution’s scope of support.

As you may know, web hosting solutions are by default self-managed solutions where you can host your website, applications or email. While iManila takes responsibility of the server’s accessibility and availability, with a self-managed hosting solution, the responsibility of managing a server or securing and managing data, hosted applications or websites as well as the settings of your account configurations, rests with the client, the owner.

Below are some clarifications regarding our scope of work:

Shared Hosting 

iManila takes responsibility for:

  • the shared hosting solution’s accessibility and availability, security and reliability
  • maintaining the cloud infrastructure

Client’s responsibilities include:

  • securing and managing their data, hosted application or website;
  • setting their account configurations inside their Shared hosting account via cPanel access.

Self-managed Hosting Solution 

A self-managed Hosting Solution gives clients complete control where they have their own server, and manage it themselves, their way.

iManila takes responsibility for:

  • the server’s accessibility and availability for self-managed servers;

Client’s responsibilities include:

  • managing the server;
  • installing any software given their full root and administrator access.

Managed Hosting Solution 

A Managed Hosting Solution is where iManila takes full responsibility of managing the server from server updates, and patches, monitoring and OS management. However, depending on the client account’s scope of support, managing the client’s hosting application or website may fall on a separate support engagement.

For more information on our service terms and conditions, you may visit our website at https://imanila.ph/terms-and-conditions/. For inquiries regarding your account’s scope of support, you may email our support team at [email protected].

Leave a Reply

Recent Articles

Cloud Hosting Blog

Why Go For Cloud Hosting Over Traditional Hosting?

The emergence of cloud technology has taken the world by storm and for hosting, it is no different. What exactly…

Read more


Attention all IT Professionals: Introducing CPanel’s New Look

Do you currently have a website or are planning to create one soon for your start-up business? If so, then…

Read more

BER months blog

Make Your Brand Stand Out During the BER Months!

It’s the most wonderful time of the year! If you’re in the retail business, the Christmas season has always traditionally…

Read more

Let's work together!

Make the first move! Let iManila help you maximize your presence online.

Just fill out your contact details and tell us what you need, then we’ll be sure to get back to you as soon as possible.


Terms and Conditions | Privacy Policy | Site Map
Copyright © 2021 iManila