Get 24/7 support from our fully-equipped, highly-knowledgeable technical staff.
With over a million man-hours of experience, our computer specialists can solve and troubleshoot all hardware and software issues for desktops, laptops, and mobile devices.
STANDARD |
Plans |
PREMIUM |
|---|---|---|
| Php 7,500 PER MONTH |
Price |
Php 12,500 PER MONTH |
Workstations, Laptops, Smartphones and Tablets |
Allowable Devices |
Workstations, Laptops, Smartphones, Tablets and LAN |
Maximum of Ten (10) Devices additional devices shall be charged Php 500/device/month |
Quantity of Devices |
Maximum of Twenty-five (25) Devices additional devices shall be charged Php 500/device/month |
24/7 Email & Phone Support Maintenance Visit (Scheduled) Hardware & Software Troubleshooting Remote Diagnosis & Repair (using Teamviewer) External Cleaning (for workstations only) Virus & Malware Removal (Antivirus program required) Hard Drive optimization Data back-up & Restoration, if applicable Application installation/Removal, if applicable |
Scope of Work |
24/7 Email & Phone Support Maintenance Visit (Scheduled) Emergency Visits (for appointment) Hardware & Software Troubleshooting Remote Diagnosis & Repair (using Teamviewer) External Cleaning (for workstations only) Virus & Malware Removal (Antivirus program required) Hard Drive optimization Data back-up & Restoration, if applicable Application installation/Removal, if applicable LAN Check-up and Troubleshooting |
One (1) scheduled visit per month, excess visit for customer account |
Maintenance Visits |
One (1) scheduled visit per month, excess visit for customer account |
One (1) emergency visit per month (unscheduled), excess visits for customer account |
Emergency Visits |
One (1) emergency visit per month (unscheduled), excess visits for customer account |
Php 500/man-hour or Php 1,500 per visit whichever is less |
Hourly Rate for excess |
Php 500/man-hour or Php 1,500 per visit whichever is less |
All software and hardware required for maintenance & repair shall be for the customer’s account. LAN Support is not included but may be availed for additional of Php 2,500/month. Major technical services are also excluded but will be charged discounted rates |
Exclusions |
All software and hardware required for maintenance & repair shall be for the customer’s account. Major technical services are also excluded but will be charged discounted rates. |
One (1) Year |
Term of Contract |
One (1) Year |
Php 5,000 |
One-time Set-up Fee |
Php 5,000 |
Php 7,500 per month |
Service Rate |
Php 12,500 per month |
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