iManila | Careers

Minimum Qualifications:

• Bachelor’s Degree preferably in any related-course to Business or Advertising or Marketing
• Exceptional communications skills. Very proficient in written and spoken English.
• With 1 to 2 years of experience in SEO and Pay-Per-Click Ads 
• Some experience in Social Media Management
• Digital savvy. Very comfortable in using technology, apps, and gadgets
• Can multitask and handle multiple accounts at the same time
• Temporary Work from Home status until further notice

Job Description

• Develops marketing and brand strategies to support organizational objectives.
• Contributes to the development and execution of marketing campaigns.
• Works collaboratively with all other operational teams identify and support marketing plans.
• Conceptualizes and executes marketing creative.
• Tracks, monitors, and evaluates results for specific marketing programs and campaigns, to determine ROI and support the development and refinement of future marketing plans.
• Implements online marketing campaigns to generate new leads and trials, including email marketing, SEO, SEM (paid search), Social Media Management (SMM) and Social Media Ads
• Manages current and new marketing programs, with emphasis on testing to optimize the effectiveness of campaigns.
• Assists in efforts to strengthen the iManila brand identity, awareness, and consistency. Be the “brand champion.”
• Updates brand identity standards and ensure consistent execution across the organization.
• Product development by creating different packages for service (SEO, SEM, SMM, etc).
• This will also include developing bespoke projects for Key accounts that may include all of the different services.

Job Description:

• Client acquisition.
• Account servicing.
• Present and sell company products and services to current and potential clients.
• Follow up on new and hot leads, repeat business, and referrals resulting from field activity.
• Prepare presentations, proposals and sales contracts.
• Establish and maintain current client and potential client relationships.
• Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.

Minimum Qualifications:

• At least a Vocational Diploma / Short Course Certificate, Bachelor’s Degree in any field.
• 1-2 Yrs Experienced Employees specializing in Sales – Telesales/Telemarketing or equivalent is a plus.
• Must have strong communication skills and above average comprehension, IT knowledge and website sales is a plus, and can do field related works.
• Quick learner and creative.
• Self-driven and highly motivated.
• Fresh graduates are encouraged to apply.

Minimum Qualifications:

• Candidate must possess at least a Vocational/Diploma/Short Course Certificate, Bachelor’s Degree in Computer Science/Information Technology/Engineering (Computer) or equivalent
• Knowledge in troubleshooting computer hardware and software
• With excellent English communication and client servicing skills.
• Willing to learn new skills and flexible enough to adapt to a dynamic working environment
• Apply job knowledge to provide accurate and up-to-date information
• Previous technical support experience is a plus

Job Description:

• Will be responsible in providing distinctive customer support experience to established clients.
• Acknowledge, evaluate and appropriately handle incoming calls, email or chat from clients.
• Provide technical support such as password resets, email configuration, and other hosting related support inquiries.
• Support established business users to understand issues, develop root cause analysis and work with the team for the development of enhancements/fixes.
• Provide prompt and accurate feedback to customers.
• Will coordinate with assigned Sr. Specialist for proper escalation.
• Monitoring of:
  • Service uptime
  • Server load
  • Spam monitoring
  • Account management for:
    • Service renewals of hosting services.
    • Documentation and endorsement of after project concerns.

• Proactively identifying technology or process problems working with problem management to resolve.
• Familiarization of products and services.
• May perform other duties as necessary or assigned.