You can create multiple email account in your cPanel email as per your need. When the number of emails accounts get higher, you will need to open each account to view the emails received. To overcome this issue, you can forward the copy these emails of one account to another account, so now you will have to only open one account to view all the emails. You can also discard the email or send it to a program. You can also forward all the emails of your domains to another domain.

E.g. you have several email ids’ like [email protected],[email protected] or [email protected] Instead of opening 3 mailboxes to check emails, you can you can forward the last two to [email protected]. Now you will only have to access [email protected].

Create an Email Forwarder

There are two types of forwarders available, first to forward an email account to another one. Second is to forward all emails to a domain.

Create an Email Account Forwarder

Step 1 − Open Email Forwarders by clicking on the link of Forwarders found in cPanel Home.

Step 2 − In the Forwarders Interface, you will find Create an Email Account Forwarder.

Step 3 − Press Add Forwarder Button, it will take you to a similar interface like this.

Step 4 − Enter the Address of the email which you want to forward. It is not necessary that the email must be already created. If you do not create an email and forward it to somewhere, the only difference will be that your emails will not be stored in the mailbox of the original email, because that mailbox will not exist.

Step 5 − Enter destination where you want your email to be forwarded.

• Select Forward to Email Addressand fill the textbox with an existing email, where you want your emails to be received.
• Select Discard and send an error to sender. If you want to discard that message and supply a failure message to sender. You can also customize the Failure message, enter the message in textbox.

In Advance Options −

• Select Forward to a System Account, if you want your emails to be sent to a system account, and provide a system account name.
• Select Pipe to a program, if you want your emails to send to a program and enter path name of your program with file extension.
• Select Discardand system will simply discard the email and will do nothing. Select your choice accordingly.

Step 6 − Click Add Forwarder to save the changes you made.

Add Domain Forwarder

You can forward all the emails of your domain to another domain. On the domain, who will receive the emails, you can change the default email address of that domain to a single email, which then can receive all the emails sent from your domain of which you forwarded the emails.

Step 1 − Click on Add Domain Forwarder button, which can be found under Create an Email Forwarder of Forwarder interface.

Step 2 − In Add New Domain Interface, select the domain you want to forward.

Step 3 − In the textbox next to your domain, enter the domain on which you will be receiving the emails.

Step 4 − Press Add Domain Forwarder button to save the changes.

Delete an Email Forwarder

To delete an email forwarder, click on delete link corresponding to the forwarder you want to delete.

For Email account forwarder −

For Domain Forwarders –

It will ask for your permission before deleting the forwarders, click Delete Forwarder to delete the Email Forwarder.

 

cPanel supports GnuPG or GNU Privacy Guard, which is an open-source software to encrypt and decrypt messages using cryptographic algorithms. GnuPG uses a public and private key infrastructure to implement this feature.

When the sender sends a message, he encodes it with a public key of the recipient. The recipient after receiving the message, decrypts the message with his private key, which is available in the server. This feature helps in sending emails with sensitive information, as without a private key, it’s nearly impossible to decode the message.

Create a GnuPG Key

To create a GnuPG key, follow these steps −

Step 1 − Open cPanel Email Encryption by clicking on Encryption in the Email section of the cPanel Link.

Step 2 − In create a New Key interface, Enter Your name and Email

Step 3 − Enter comment or nick name; you can use this to distinguish between multiple keys.

Step 4 − Enter Strong Key Password and Set Expiration Date. Expiration date can be set like

• y for year, e.g. 1y for 1 year
• w for weeks, e.g. 2w for 2 weeks
• d for days, e.g. 4d for 4 days

Step 5 − Select key size from dropdown; larger key sizes are more secure.

Step 6 − Click Generate Key; it will take a few minutes to generate your key.

Import a Key

If you already have a key pair in your local computer, then you can import them to your cPanel. You can only import the Public Key.

To import a GnuPG key, follow these steps −

Step 1 − Scroll down to find Import Key in Encryption Interface.

Step 2 − Click on the Import Key Button. You will be taken to a new interface.

Step 3 − Paste your Public key in the text box; make sure it includes both the header and footer rows.

Step 4 − Click the Import button to import the key.

Delete or View the Key

Step 1 − Scroll down in Encryption Interface to find the list of keys.

Step 2 − To view a key, click View corresponding to the Key you want to view.

Step 3 − To delete a key, click Delete GnuPG key, it will ask for confirmation, click yes to delete the key.

 

Apache Spamassassin is a software integrated into the cPanel, which helps to prevent getting spam messages in your mailbox. It helps in preventing your mail box to get flooded with spam messages. When Apache Spamassassin is enabled, it rates every message by a spam score. You can choose the spam emails to auto delete according to spam score. If you choose auto spam deletion with spam score of 5, then all emails having 5 or more spam score will be deleted automatically.

Enable or Disable Apache Spam assassin

To enable Apache Spam assassin, use the following steps −

Step 1 − Click on Apache Spam assassin link found under the Email section of cPanel Home.

Step 2 − If Apache Spam assassin is currently disabled, then you can enable it by clicking Enable Apache Spam assassin. If it is already enabled, you can disable it by clicking Disable Apache Spam assassin.

Setup Spam Auto–Delete

To setup Spam Auto–Delete, follow these steps −

Step 1 − Find Filter options in Apache Spamassassin Interface.

Step 2 − Select Spam score from dropdown between1 to 10. Lower score is stricter, while higher score is more permissive. This means score 1 will filter many emails and will delete most of the emails you receive and score 10 will allow more emails to pass through the filter.

Step 3 − Click Auto–Delete Spam to enable automatic spam deletion based of your chosen score.

To disable automatic spam deletion, click Disable Auto–Delete Spam.

 

This Interface of cPanel is used to see delivery reports of emails. This interface can show the errors, while sending your email. You can also see spam scores of your emails. A spam score is provided by Apache Spamassassin. You can also check the emails delivery route to help you identify any problems in the delivery attempt.

To track an email delivery, open cPanel Track Delivery by clicking on Track Delivery link found in the Email Section of cPanel.

 

In track Delivery interface, you will see a table of email sending events.

If you wish to filter the table for a single recipient email, you may do so by entering a recipient’s email in Recipient Email (optional), and then click Show All button to show the email related to a specific recipient. To view all emails again, remove the email from Recipient Email and Click Show All, it will again show all the records.

There are four main types of filters, which you can apply to a list.

• Show Success− This will show all the emails that are successfully delivered to the destination.
• Show Deferred− This will show you all emails with a warning, which are the system deferred emails.
• Show Failures− It will show you the emails, which are not delivered to the destination. It will also show any other errors during transmission of emails.
• Show In–Progress− This will show you all the emails, which are currently transmitting.

You can combine these filters too as and how they are required.

The following table shows the default information about emails −

Sr.No	Emails & Description
1	Event This column shows icon of success, failure or deferred emails.
2	Sender It shows the email address of email sender.
3	Sent time It shows the date and time on which email was sent.
4	Spam Score It shows Apache Spamassassin spam score.
5	Recipient It shows the email of recipient.
6	Result Important column − it shows the error encountered by the system, while sending the email. This message describes the delivery results
7	Action An information Icon, which on clicking shows the details of the report.

To view more information of an email delivery report, click information icon shown at the action column next to the corresponding report.

And you will see the details of the delivery record as shown below.