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7 Roadblocks Every E-Commerce Business Faces and How to Get Around Them

E-commerce has transformed shopping by allowing users to buy and sell products from the convenience of their own homes. With this technological advancement and shifting consumer preferences, businesses are turning to online platforms to better reach their consumers. Forbes estimates that the e-commerce market will reach $8.1 trillion by 2026. This remarkable growth demonstrates the growing relevance of e-commerce to businesses worldwide.

However, with this rapid growth comes several challenges that must be overcome to succeed in a highly competitive marketplace. Businesses must adopt new trends and technologies to remain competitive. Read as we explore seven roadblocks that every e-commerce business faces. Anticipating these obstacles and taking steps to prepare for them can help ensure success down the line. Let’s start!

Targeting the Right Customer

Understanding the intended audience is beneficial for businesses and e-commerce stores in particular. However, as demographics, consumer demands, and market trends evolve, identifying the target audience has become more complex. Developing consumer personas could be helpful. These personas are fictional but should be based on actual data and depict ideal customer types. They should contain information regarding the customer’s preferences, social media usage, and primary sources of information. Businesses can incorporate these personas into their marketing strategies to create personalized and targeted campaigns that appeal to their ideal clients.

Cart Abandonment 

Cart abandonment is when customers add items to their online shopping cart but fail to complete the purchase. This results in loss of sales and revenue for businesses. Various factors contribute to this phenomenon, such as a confusing checkout process, unexpected shipping or tax cost, and limited payment options to name a few. With this, businesses must prioritize optimizing their ecommerce website checkout process for a user-friendly experience. Retargeting strategies, such as personalized email discounts, can also help by encouraging customers to return to complete their purchases.

Fraud and Cyber Security Threats

As the Internet evolves, new types of e-commerce fraud, such as affiliate, interception, and triangulation, are emerging. Facing these threats can be avoided by implementing a strong online verification system like biometrics, one-time passwords, and two-factor authentication. It is also necessary that your ecommerce website’s payment system adheres to the most current industry standards.

Creating Customer Loyalty

Content marketing is an effective strategy for building consumer engagement and loyalty. By consistently publishing relevant blog content, you can encourage customers to revisit your ecommerce website, increase the possibility of purchase, and provide them access to personalized discounts and promotions. Integrating content marketing with other forms of advertising can also boost your online store’s efforts to attract and retain consumers.

Prices and Shipping

Consumers expect fast and reliable shipping, and failing to meet those expectations can lead to lost sales and negative reviews. Businesses can remain competitive by optimizing their supply chain to reduce costs. Collaborating with a third-party logistics provider to offer quicker delivery is also great. Lastly, invest time in evaluating various shipping carriers and select one that has more affordable rates or offers free shipping.

Customer Service

Meeting customer expectations is crucial for businesses, and prompt responses to inquiries and complaints are essential to excellent customer service. Businesses should invest in a dedicated customer service team capable of efficiently handling inquiries and resolving issues. Multiple communication channels like email, telephone, and live chat can also help meet consumer expectations.

Tech Partner

Many e-commerce businesses fail due to selecting the wrong tech partner. Do thorough research before choosing any platform or tool to use, including CRM systems, inventory management software, email marketing tools, and shopping cart solutions. Collaborating with a web design and development company like iManila, who possesses a deep understanding of the industry’s challenges and emerging trends, can be your guide in attaining your goals.

With 27 years of experience in the industry and an IT company at its core, iManila, having been one of the first Internet Service Providers in the Philippines, is committed to providing our clients with innovative information technology, web, and digital solutions.

iManila is a full-service business web development company in the Philippines ready to help you with WordPress website creation or building an ecommerce website for your business. From web design and development and website update and maintenance, to web hosting, email hosting, and technical, desktop and remote support, we are your team. Aside from this, we are also an applications development company specializing in customized web systems for businesses in different industries and a top digital marketing agency that provides a wide range of digital marketing services. Talk to us!

Web Apps vs. Mobile Apps: Which Is Most Suited For Your Business?

Many people mistakenly believe that websites and mobile applications are the same thing, when in fact they have huge differences. These two are designed and developed differently. Thus, possess distinct characteristics that affect their usability, functionality, and user experience. If you’re considering developing an app for your business, it’s important to understand these differences. This can help you make an informed decision on which type of app to develop based on your target audience, user needs, and business objectives.

To assist you in your decision-making process, we’ve outlined the primary differences of web and mobile apps in this blog. Let’s take a look!

Web Apps

A website application, or simply web app, is a software application that’s accessible through a web browser over the internet. It runs on a remote server and can be accessed through a variety of devices including computers and smartphones. It doesn’t require users to download and install them on their devices. As long as they have an internet connection, they’re all set.

Advantages:

  • Cross-Platform Compatibility: Website applications can be accessed through any device with a web browser. This makes them easily accessible on any platform or operating system.
  • No Downloads or Installations: Web apps don’t require downloading or installation. It saves users storage space on their devices and reduces the time needed to access them.
  • Easy Maintenance: Since website applications have a single code base, updating and maintaining them is easier and more cost-effective.
  • Lower Development Costs: Developing a web app can be less expensive than developing a native app for different platforms.
  • Easy to Share: Sharing web apps is simple because they can be accessed through a URL.

Disadvantages:

  • Limited Functionality: Website applications don’t have access to the same system resources as native apps. With this, it has limited functionalities and performance.
  • Dependence on Internet Connection: Web apps require a stable internet connection to work properly. This can be a disadvantage in areas with poor connectivity.
  • Security Risks: Website applications are vulnerable to security threats like hacking, phishing, and malware attacks because they are accessible through the internet.
  • Not Ideal for Complex Apps: Web apps are not suitable for complex apps that require advanced hardware or software features.
  • Limited User Experience: Native apps offer a more customized and personalized user experience compared to web apps. These are more generic and standardized.

Mobile Apps

As the name itself, mobile app is a software application designed to run on mobile devices including smartphones and tablets. It is typically downloaded from an app store like Google Play Store or Apple App Store. They are specifically designed to run on a mobile device’s operating system, such as Android or iOS. It takes advantage of the device’s hardware, including its touch screen, camera, GPS, and other features. 

Advantages:

  • Accessibility: Mobile applications are easily accessible from anywhere and anytime through smartphones and tablets.
  • Offline availability: There are mobile apps that can be accessed even without an internet connection. This allows users to use them in areas with poor or no network coverage.
  • Enhanced user experience: Mobile applications provide a better user experience than web apps. Since they are designed specifically for mobile devices, users can utilize device-specific features like touchscreens, cameras, and GPS.
  • Personalization: Mobile apps can be personalized to each user’s preferences. This makes them feel more connected to the app and more likely to continue using it.
  • Push notifications: Mobile applications can send push notifications to users, providing reminders, updates, and other important information.

Disadvantages:

  • Development cost: Developing a mobile app can be expensive, especially if it needs to be developed for multiple platforms.
  • Maintenance cost: Maintaining a mobile application can also be costly, requiring regular updates and bug fixes.
  • Device compatibility: Mobile apps may not be compatible with all devices, limiting the app’s reach and accessibility.
  • App store approval process: Mobile apps must go through an approval process before they can be listed in app stores. This can be time-consuming and costly.
  • Limited functionality: Mobile apps may have limited functionality compared to web apps, especially in terms of data processing and storage.

Bottomline

There are a lot of factors to consider when developing an app for your business. Make sure to think of your audience and choose what can provide the best possible experience to them. Another thing, for easier and outstanding application development, partner with a tech company that has proven its expertise and reliability in application development like iManila

With 27 years of experience in the industry and an IT company at its core, iManila, having been one of the first Internet Service Providers in the Philippines, is committed to providing our clients with innovative information technology, web, and digital solutions.
iManila is a full-service business web development company in the Philippines ready to help you with WordPress website creation or building an ecommerce website for your business. From web design and development and website update and maintenance, to web hosting, email hosting, and technical, desktop and remote support, we are your team. Aside from this, we are also an applications development company specializing in customized web systems for businesses in different industries and a top digital marketing agency that provides a wide range of digital marketing services. Talk to us!

Your Quick Guide to Customer Relationship Management (CRM) Systems

Customer Relationship Management (CRM) System refers to a software program that enables businesses to conveniently keep track of all customer-related communications.  It replaces the use of multiple spreadsheets, databases, and apps used to track client data, streamlining the workflow. Thus, CRM systems ensure a smooth and coherent process in the whole customer journey. As an end result, it helps organizations with efficiency, productivity, and relationship building with clients.

Main types of CRM systems

Although CRMs are all-in-one tools and can pull in various features from each type, knowing the different types will help you learn the most important CRM features for your business. If you’re just starting out and are looking for the best CRM systems to use, then this blog will definitely help.

Collaborative CRM systems

As the name suggests, Collaborative CRM systems help companies to connect multiple departments, such as sales, marketing, and customer service. In return, this ensures their organized daily work is based on single-source customer data. Using this system enables all teams to have quick access to all customer data. Hence, preventing data duplication or data loss and increases teams’ productivity in the process.

Operational CRM Systems

An operational CRM System is a type of service that centralizes on streamlining and automating diverse workflows for customer-facing teams. It has flexible tools that are used to create, monitor, and optimize customer-facing business processes.

Unlike collaborative CRMs that use single-source data access and unified data management, operational CRM systems focus on operational excellence and automation for each business unit.

Analytical CRM Systems

For businesses looking to provide in-depth business intelligence based on customer data, then this is the one for you. Basically, these CRMs feature multiple types of analytics such as interactive dashboards, campaign pipelines, workflow-embedded analytics, text & speech analytics, and more. This CRM is typically great for reporting capabilities and ensuring transparency of customer-facing activities for managers and executives.

All-in-one CRM systems

Compared to other CRM system features here, All-in-one CRM systems enable organizations to automate back-office workflows and operations. It provides a full range of workflow automation, collaboration, and analytical capabilities. In return, it allows full-cycle automation of all business units. Overall, it serves as a unified solution for workflow automation for enterprise-level organizations across marketing, sales, service, and operations.

All-in-one CRMs offer tons of benefits for workflow-intensive organizations in such industries as FinServ, Manufacturing, or Telecom, where adherence to standards is essential.

CRM Systems are an essential part of business operations. So if you’re looking for help setting up one for your organization, then let iManila help!

iManila is an applications development company specializing in customized web systems for businesses in different industries. With 27 years of experience in the industry and an IT company at its core, iManila, having been one of the first Internet Service Providers in the Philippines, is committed to providing our clients with innovative information technology, web, and digital solutions.

On top of this, iManila is also a full-service business web development company in the Philippines ready to help you with your web design and development, website update and maintenance, web hosting, email hosting, dedicated server, technical, desktop and remote support needs and a digital marketing agency that provides a wide range of digital marketing services. Talk to us!

Proven and Tested Ways to Improve Your Website Conversion Rates this 2023

Conversion rate is the core and one of the most important metrics to monitor in any digital marketing campaign. If you’re new to e-commerce, conversion rate is the number of conversions divided by the total number of web visitors. 

How does it work? Basically, you run a campaign to encourage people to do a desired action. Conversion rate reflects how well your strategy is. A good campaign gets people to take action and convert while ineffective ones won’t. 

If you have a low conversion rate, better to reassess your marketing plan. Study what makes users convert and where they bounce. Take this blog as a guide! 

Include social proof to your site

Your audience won’t always believe everything you say. So, if you make a claim, it would be best to provide evidence in the form of customer reviews to support it. In fact, according to Trust Pulse, 83% of people are more likely to trust a review than an advertisement. Similarly, 97% of consumers look at reviews before making a purchase. With this in mind, incorporating social proof would definitely help boost your conversion rate.

Shorten your forms

Imagine discovering an e-commerce site that sells high-quality goods at reasonable prices. But then it requires you to fill out lengthy forms to get more information or seal a transaction. What a bummer, right?

Long forms can help you know your audience but can also drive them away. It’s annoying to fill out so many fields before accessing information or buying a product so, consider reducing it. Take Marketo as an example – a conversion rate of 10% was observed with their 9-field form. Reducing the number of fields to 5 increased the conversion rate for the same form to 13.4%. Shorten your forms or drive your potential customers away.

Keep it simple

Aside from shortening your forms, make the buying process easier by simplifying the whole user experience. People’s attention spans are shorter than they were years ago which was proven in an experiment conducted by Etsy. The team added 160KB images to their pages to intentionally slow down their load speed. As a result, their bounce rate increased by 12%. 

Remember, people will abandon your site if it takes too much of their time navigating it. With that, make sure to have a straightforward UX design, clear instructions, obvious CTAs, and make it a point NOT to offer too many options.

Don’t require a login

People choose online shopping for convenience. However, if it requires extra effort to have access like registering or logging in, chances are they will dodge you. Just like in the study conducted by the Baymard Institute, 37% of customers completely abandoned their checkout process when they were required to create an account. In the same study, 38% of the e-commerce sites examined did not even provide customers with the option to create a temporary account prior to completing their purchase.

Don’t risk lowering your conversion rate. Make login or sign up fields optional. Let users browse your shop as a guest. And having a clickable “Checkout as Guest” button is a plus too! 

Make personalized content

As the cliché saying goes, “content is king” – and nothing could beat a personalized one! According to Accenture, 91% of consumers say that they are more likely to shop from a brand that offers deals and recommendations that are relevant to them. This only shows personalized content is something you shouldn’t sleep on. 

To get you started, here are some things you could try for a more personalized content:

  • Establish your target market’s persona then share content that connects with them. 
  • Give each customer a discount that is unique to them based on their location, customer behavior, or how they use your website.
  • If you want to reach more people in your area, make sure your website and content are optimized for local SEO.

While there’s no thing such as “one size fits all” when it comes to your website, these tips could be your starting point. And if you need help in implementing these, you could always hire an all-in-one team that specializes in web design and development, web maintenance, and content writing like iManila! 

With 27 years of experience in the industry and an IT company at its core, iManila, having been one of the first Internet Service Providers in the Philippines, a web development company and a top digital marketing company in the country, is committed to providing our clients with innovative information technology, web, and digital solutions. As one of the best web hosting providers in the Philippines, iManila is also a full-service business web development company and digital marketing agency in the Philippines ready to help you with your web design and development, website update and maintenance, web hosting, email hosting, dedicated server, technical, desktop and remote support, and digital marketing services needs.  Talk to us!

Beat the Heat of Online Competition: Ways to Increase Your Website’s Traffic

As entrepreneurs, we aim to rise from the market competition. Having an online presence through a website is a good start but that alone doesn’t make much of a cut. It requires succeeding actions like increasing your website traffic to really be ahead of your competitors.

Website traffic is the amount of users visiting your site. It is frequently used as a metric by businesses to assess their efficacy and success in attracting a larger audience to their brand online. An increase in website traffic means increase in potential customers, conversions, sales, and brand awareness. If you want to level up your business and beat the heat of online competition, take this blog as a guide!

Create Audience Research

Understanding your audience is one of the first steps you can do to succeed in generating website traffic. By conducting audience research you can better understand your target market’s needs, problems, and goals. Knowing this will enable you to develop relevant, customized material for them. Remember, you won’t increase traffic to your site by producing content purely for the purpose of producing it. You must produce material that is audience-focused. 

Do a Keyword Research

The next step in gaining relevant and targeted traffic to your site is carrying out keyword research. This is the premise of your search engine optimization (SEO), a strategy used to organically elevate your rank in search engine result pages.

Keywords are words or phrases your audience uses to find content. You must include these in your headline, meta tags, and content to increase the likelihood of your content ranking. To identify these keywords, you have to invest in a powerful keyword research tool. But, of course, expect that this comes with a price.

Keep an Eye on Your Competitors

Watching your rivals is also a great way to improve website traffic. By looking at what other people do to increase their own organic search traffic, you can create an effective strategy of yours. To start, determine your competitors.

  • Direct competitors: Any company or individual who provides the same goods or services as you do.
  • Indirect competitors: Companies who do not necessarily provide the same goods or services as you do but aim to appeal to the same market as yours. 

Combining your observations on both direct and indirect competitors will give you a great and faultless gameplan. Just make sure that your data is accurate. You may use competitor analysis tools to help you on this. But, again, this could come pricey.

Produce High-Quality Content

Of course, if you want to attract the ideal visitors to your website you need to produce excellent content. Create content that sticks out among roughly 6 million blog entries that are generated every day. To achieve this, make sure your content is easy to read, well written and formatted, informative, and trustworthy. You could also check Google’s Search Quality Evaluator Guidelines to know more about content that ranks.

Take Advantage of Social Media

With over 4.6 billion users, social media is a forceful way of generating website traffic. Leverage from this by posting previews or teasers of your new website content. Hashtags are also popular in this channel. Using the right hashtags can connect you to your intended audience. Lastly, social media is a platform for user interaction. Take advantage of this to engage with your audience. 

Use Email Marketing

No one loves your content more than people who’ve enlisted for your newsletter. Use your email list to promote your content. Send some of your blog postings to your email list subscribers. This will serve as a reminder that your blog is a great source of information.

Don’t have an email list yet? Building one from scratch requires a lot of work. Luckily, there are tools available online that you can use. Take note that these come with subscription terms and fees, but are totally worth it.

Run Paid Ads

Running paid advertisements can be a good addition to content marketing. However, its primary goal is to increase traffic to your site. It yields quicker results and enables hyper-targeting, allowing you to concentrate your campaigns to people who connect with your content.

Website traffic is important and crucial in growing your business so better to work it out. Invest if you must. For an easier and cost-effective solution, hire a digital marketing team that can help you with these like iManila!

With 27 years of experience in the industry and an IT company at its core, iManila, having been one of the first Internet Service Providers in the Philippines, is committed to providing our clients with innovative information technology, web, and digital solutions.

iManila is a full-service business web development company in the Philippines ready to help you with your web design and development, website update and maintenance, web hosting, email hosting, dedicated server, technical, desktop and remote support needs. Aside from this, we are also an applications development company specializing in customized web systems for businesses in different industries and a digital marketing agency that provides a wide range of digital marketing services. Talk to us!

What is a Web Application and How Can It Help Your Business?

Web application has evolved into an integral component of modern business. When compared to desktop programs, they offer a wider range of business benefits. To be specific, it’s helpful in enhancing corporate operations, integrating complex systems, and getting the most out of your business. Instead of being installed, web apps can be accessed from any computer through the internet. They are stored on a remote server and delivered over the internet through a browser interface.

Whether you’re a small startup or a huge corporation, you could definitely benefit from this. Read further as we share how web applications actually work and how they can put your business on top!

How Do Web Applications Work

Web applications don’t need downloading since they can be accessed through a web browser. Typically, it only requires a small team to develop and has a short development cycle. Building the application’s front end is done using JavaScript, HTML5, and CSS. While, the back end uses languages like Python, Java, and Ruby for server-side programming. 

Web apps also require a web server that manages the incoming requests from clients, an application server that executes the requested task, and a database that stores necessary information. 

Advantages of Using Web Applications for Your Business

Platform-agnostic

Web applications are highly flexible and accessible since they are not built for a specific platform. Users can use the app regardless of their operating system and device type. In return, it eliminates the need for developers to create different versions for each platform.

Low cost and easy maintenance

Popular coding languages are used in developing and maintaining web applications. Hence, it requires less development time, making them cheaper than other forms of applications. Furthermore, maintaining it is cost and time efficient as updates and patches can be done on the server side and automatically sent to all users. 

Secure live data

They provide real-time data security benefits by combining larger, more complicated systems and data sources, decreasing the need for separate systems. This blocks access to data and backend servers, adding safety measures.

No App Marketplace

Web app developers have more flexibility regarding when and how they release their apps. The reason behind this is that they don’t need to obey the operating system standards that typically traditional apps require. 

Automatic Update

Users don’t have to worry about managing updates or downloading patches to keep their web apps up-to-date. Instead, when they open a web app, they are always presented with the latest version. This can be particularly convenient for users who use multiple devices, as they can access the same up-to-date version of the web app regardless of their device.

Highly deployable

Once a web application has been installed on the host, the user can access it using the URL. It is ideal when bandwidth is limited, and users are remote from the system and data. In conclusion, this expands access to multiple systems, streamlines operations, and improves relationships by giving access to consumers, suppliers, and any third parties.

In today’s business world, web applications are essential for streamlining operations and engaging customers. Take advantage of the benefits – team up with a professional web development and applications development company to take your business to the next level. Get in touch with iManila today and find out how we can help!

With 27 years of experience in the industry and an IT company at its core, iManila, having been one of the first Internet Service Providers in the Philippines, is committed to providing our clients with innovative information technology, web, and digital solutions.

iManila is a full-service business web development company in the Philippines ready to help you with your web design and development, website update and maintenance, web hosting, email hosting, dedicated server, technical, desktop and remote support needs. Aside from this, we are also an applications development company specializing in customized web systems for businesses in different industries and a digital marketing agency that provides a wide range of digital marketing services. Talk to us!

10 Common Website Malwares You Should Be Aware Of

Malware is a massive threat to your computer that is constantly evolving. The more we access the internet, the more advanced cyber threats become. Malware is dispersing via websites, email messages, and malicious links that trick you into installing it without your knowledge. Individuals, businesses, and governments can all suffer major losses due to malware. In such a way it can steal personal and financial information, compromise security, and disrupt critical services. 

In this digital era, the most critical factor is safeguarding sensitive information. Educating oneself on these types of attacks can help reduce the risk of falling victim to this digital threat. 

Majority of individuals assume that only viruses are capable of infecting a computer. However, malware comes in various types, each with its purpose. Below we’ll take an in-depth look at some of the most common malware attacks and how they work.

Ransomware

Ransomware is malware that encrypts your files, then demands payment for the decryption key. The purpose of ransomware is to generate revenue for its creators, and it’s one of the fastest-growing types of malware. Since ransomware is designed to extort money from you in exchange for access to your data, it can be harmful if you don’t have backups or copies of your encrypted files. However, if you have backups, there’s no reason to pay up just because someone is threatening you with something they’re probably incapable of doing.

Viruses

A virus infects the computer and causes it to perform specific unwanted tasks. They do this by modifying or corrupting the operating system. Some types of viruses have other purposes. For example, some viruses may delete or move files from your computer or encrypt your files so that you cannot access them anymore.

Installing antivirus software is the only guaranteed way to keep your device virus-free. It will run periodic computer scans to detect and remove malicious software. If any viruses are detected, they will be removed immediately, preventing them from spreading to other files or corrupting your system.

Worms

Files on local and network drives are vulnerable to being corrupted by worms. It can cause severe damage to your computer and make it unusable. It replicates itself to infect other systems and spreads by moving from one computer to another across a network. To trick users into downloading and opening a worm, cyber attackers often disguise it as a seemingly harmless file or link. It can wipe data or grant hackers access to victims’ computers. It is essential to be familiar with worms and their prevention. Keeping your system up-to-date with patches will help prevent worms from spreading and new ones from getting in.

Spyware

Spyware is designed to spy on a user’s activities. It covertly monitors and gathers information from a user’s computer or device without their knowledge or consent. It can collect a wide range of personal data, including login credentials, browsing history, keystrokes, and even webcam or microphone recordings. Spyware can often go undetected for extended periods, which is one of its most alarming characteristics. Users may only realize that their personal information is being harvested or that their online activity is being monitored once it is too late, which can lead to serious privacy violations and even financial losses.

Bots

Bots are programmed to imitate human behavior by executing duties like web crawling, data scraping, and social media automation. They are software programs that automate tasks on the internet. Bots come in a variety of types, ranging from helpful to malicious. For example, search engine bots help make the internet more accessible and efficient by indexing and organizing content. On the other hand, malicious bots can steal personal information, spread spam and phishing messages, and launch cyberattacks. The threat posed by these automated programs can take various forms, including DDOS, spam, content duplication, and so on. It can also be used to mine cryptocurrency, generate fraudulent ad clicks, and engage in other illegal activities.

Adware

Adware is a type of malware that displays unwanted advertisements on your computer and can create substantial disruptions to the user’s browsing experience and a slowdown in device performance. Additionally, it may collect personal information and track your browsing history, allowing them to target their ads more effectively and increasing the risk of identity theft and other types of fraud. Adware can be installed on your computer without your knowledge, often during the installation of another program that is frequently bundled with free downloads. Once the adware is installed, it will automatically display ads or pop-ups on your computer.

Trojans

Trojan malware enables unauthorized access to a computer or network. They can steal or delete data and gain access to confidential files and programs. Many trojans are created to imitate other programs so that they can corrupt a system without being noticed. Once they have gained access, some trojans will remain dormant on your computer to await further instructions from their host hacker or immediately begin their malicious activities.

Fileless malware

Fileless malware does not require a file to run. Instead, it remains in the main memory (RAM) and never touches the hard disk, and then uses the user’s software and programs against them. In addition to being undetectable by standard means, it has no recognizable code or signature. It utilizes legitimate tools and functions of the host operating system to evade detection. While traditional antivirus software may detect files containing malicious code, they cannot identify some types of fileless malware because they don’t have any files. This makes it easier for an attacker to avoid detection by antivirus software, as most of these programs rely on files to determine what to protect.

Rootkits

Rootkits are designed to evade detection by antivirus and other security tools. Attackers produce and disseminate them to obtain access and manipulate compromised systems. A rootkit may be packaged as a standalone application or masked within another software so that it cannot be easily detected. Rootkits are incapable of self-replication. Therefore, they rely on hidden methods to infect systems. Rootkits are implanted until an attacker activates them by granting access to rootkit installation software.

 

Mobile malware

Mobile malware is transmitted through downloading applications from unreliable sources. Malicious applications may appear legal, but they may conceal malware that might damage the device and steal important data. It can also spread through phishing scams, including fake messages or emails claiming to come from a reputable source, such as a bank or government agency. The messages may request personal information or a click on a link that installs malware on the user’s device.

 As they say “prevention is better than the cure”. Keep your servers and websites secured and efficiently working by taking proactive measures. This entails installing web security and hiring a reliable technical support team. Find it here in iManila!

With 27 years of experience in the industry and an IT company at its core, iManila, having been one of the first Internet Service Providers in the Philippines, a web development company and a top digital marketing company in the country, is committed to providing our clients with innovative information technology, web, and digital solutions. 

As one of the best web hosting and email hosting providers in the Philippines, iManila is also a full-service business web development company and digital marketing agency in the Philippines ready to help you with your web design and development, website update and maintenance, web hosting, email hosting, cloud hosting, dedicated server, technical, desktop and remote support, and digital marketing services needs.  Talk to us!

The Importance of Server Management in Your Business’ Success

In today’s online platforms, server management plays a big role for any business that works with computers. As we already know, servers are responsible for storing and sharing of important files, and hosting applications, among others. With this, having the right personnel to manage your server is important in order for businesses to increase their productivity. Learn more about server management here in this blog.

What is server management?

As the name states, server management basically involves the monitoring and maintenance of the IT system’s hardware and software. It also helps with its security and backups in order to keep the IT environment operational and working effectively. Some of the main objectives of Server Management include:

  • Preventing server slowdowns and downtime while maximizing reliability
  • Helping secure server environments
  • Helping scale servers and related operations to meet the needs of the organization

Basic functions of server management

Now that we’ve tackled what server management is, let’s take a closer look at some of the basic functions of this service:

 

  • Server Provisioning

 

Server provisioning refers to the process of providing a server with the necessary elements and components needed to perform its intended functions. This process usually begins with gathering information about the server’s expected purpose. Afterwards, the IT specialist will set up the operating system that will control the server and install required softwares to meet the intended functionalities. 

 

  • Performance Monitoring

 

IT specialists monitor all the components and software that are performing during day-to-day operations. Some of the functions include checking for any downtime, unexpected issues, etc.

 

  • Updates

 

As the name suggests, this server software as well as the operating system receives updates to add new features, improve the existing features, work on issues that may arise, and many more. Overall, this helps keep the software up to date and is an essential part of server management.

 

  • Server Security

 

This server management service functions as a way to secure all the data in the server. The IT specialists usually install security monitoring programs to know whether there is a breach in the server. These can result in data leak prevention to unwanted users.

 

  • Backup & Restoration

 

Another key component of a server management service is backup and restoration. This keeps your system backed up with several restoration points. For instance, if an unexpected outage happens, you can restore your data and track down the cause of the issue.

In order to do everything mentioned above, aside from expertise you will be needing tools such as softwares. These tools are costly and have a huge learning curve to begin with. It would be best to just hire a team that has both expertise and tools like the experts in iManila!

With 27 years of experience in the industry and an IT company at its core, iManila, having been one of the first Internet Service Providers in the Philippines, a web development company and a top digital marketing company in the country, is committed to providing our clients with innovative information technology, web, and digital solutions. As one of the best web hosting providers in the Philippines, iManila is also a full-service business web development company and digital marketing agency in the Philippines ready to help you with your web design and development, website update and maintenance, web hosting, email hosting, dedicated server, technical, desktop and remote support, and digital marketing services needs.  Talk to us!

7 Unique Features of Cloud Hosting You Should Know About

Traditionally, when it comes to hosting solutions there were only two major options people go for. These are the affordable Shared Hosting and the powerful yet expensive Dedicated Hosting. But with the advent of virtualization, the web hosting sector developed Virtual Private Servers. And with the evolution of the cloud and the applications of cloud to hosting, Cloud Server Hosting came to life.

Cloud Hosting allows applications and websites to be accessible using cloud resources. In this hosting set-up, solutions are not installed on a single server, as opposed to traditional ones. Instead, the application or website is hosted on a network of connected virtual and physical cloud servers, ensuring greater adaptability, security, and scalability.

Being the latest and most innovative web hosting solution, Cloud Hosting has a lot to offer. Read further as we uncover seven unique features of Cloud Hosting!

High on security 

First and foremost, hosting your site to a cloud server guarantees your data’s protection from accidental loss and malicious activity. And since it’s in a cloud server, you are also safe from disasters like fire, floods, and earthquakes. In addition, with a Cloud Hosting solution, your data is handled and taken care of by experienced IT professionals. They install interconnected security tools, acquire needed resources, and offer additional security layers all just to keep your data safe.

Redundancy

As mentioned earlier, in a cloud set-up, your site is hosted on multiple servers. If something happens to one of the servers, a backup will take over without causing any downtime to your site. Also, in the event of data loss, it’s easy to get your data back since it is duplicated and stored in multiple servers.

Low exposure to cyber threats

With a Cloud Hosting solution, even if one of the servers is under attack, your data will not be at risk. This is because it has been distributed between multiple servers. Additionally, since your data is constantly moving from one server to another, it would be impossible to plan a hack.

Faster website speed and performance

Again, since your site is hosted on multiple servers, there is an instant increase in your site’s capacity. You can add a lot of images and features without slowing your load speed. Also, having multiple servers balances out the pressure or demand of a single servers’ resources giving your site better performance.

Easy to scale server resources

Scaling refers to upgrading or downgrading your servers’ capacity (RAM, storage, CPU core, etc.). For instance, your website will grow and receive huge traffic. When this happens, you will be needing more resources. With cloud hosting, it is easy, simple, and takes just a couple of minutes to upgrade.

Simple to use and manage

With everything that is happening on a cloud host – multiple servers, constant movement and mirroring of data, and so on – it can be overwhelming. However, none of these are something you should worry about. All complexities are handled by the hosting company. Usually, you will just be given an easy to use software like cPanel where you can manage your site. This software is designed for non-tech savvy so even if you’re new to Cloud Hosting, you can still manage it.

Exceptional website uptime

In a traditional hosting where your site is hosted on a single server, when that server goes down, your site goes down as well. It’ll not just cause downtime but will also affect your SEO and lowers your ranking in the search results page. However, when you are hosted in a multiple server like in a Cloud Hosting, you can expect 99% uptime. A non-functioning server will not really affect you.

Cloud hosting is gaining popularity for several good reasons. Aside from its great features, it is affordable. If you are ready to give Cloud Hosting a try, make sure to get it from the best web hosting provider in the Philippines, iManila!

With 27 years of experience in the industry and an IT company at its core, iManila, having been one of the first Internet Service Providers in the Philippines, a web development company and a top digital marketing company in the country, is committed to providing our clients with innovative information technology, web, and digital solutions.

As one of the best web hosting providers in the Philippines, iManila is also a full-service business web development company and digital marketing agency in the Philippines ready to help you with your web design and development, website update and maintenance, web hosting, email hosting, dedicated server, technical, desktop and remote support, and digital marketing services needs.  Talk to us!