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Category: Our Ideas

a guide to consumer experience online

A Guide to Consumer Experience Online

Up until a few years back, it would take a while before a shopper made a decision on which brand to buy along the aisles of a grocery store or supermarket. But as the years went by, technology gifted us with exciting innovations. Mobile phones became more powerful than ever. From having a mobile phone with the singular functionality of doing voice calls, the mobile phone developed into an all-in-one device that more or less had the same capabilities as a personal computer. It became faster and more efficient and allowed people to have technology readily available in their pockets.

This advancement in technology has, in response, led to changes in behavior. Research shows that the current global population spent an average of 6 hours and 42 minutes online. Currently, in the Philippines, the average time being spent online is 10 hours and 2 minutes. This actually makes us one of the countries with the longest Internet activity. In which, various businesses, like you, can take advantage of.

Human Attention Span Is Getting Shorter Than Ever

In a study made by Microsoft two years back, it was revealed that the average human attention span is at eight-seconds, making it shorter than the attention span of a goldfish at nine (9) seconds. This only means that your message and idea should come out clearly to viewers in eight seconds or less!

New statistics from Google also revealed that you only have six (6) to eight (8) seconds to get online audiences’ attention. Whether we like it or not, the realities of user experience all happen within an average moment of 8 seconds – what Google calls micro-moments.

What are micro-moments?

Micro-moments are the collective activities and experiences of people online. It is the usual things we look at or search for online. And usually, these moments are so short, menial, and unnoticeable – and yet collectively an indication of our total online experience.

When we search for something and can’t seem to find it in a snap of a finger, ultimately we shift to different search terms or a different application or browser just find what we need to know NOW. This is a perfect example of micro-moments.

New Consumer Reality

Micro-moments are the new consumer reality. Consumers rely on their smartphones to make pre-purchase validations even before making an actual purchase whether it be online or offline.

In between those micro-moments online, within those quick tapping of their phones, and impatient waiting for seconds, a business has to be there with them – a brand has to be able to show them the things they need to get quickly.

Do you need to adapt to this new reality?

The quick answer: YES! The economy of mobile and consumer experience requires businesses to always be on their toes especially when it comes to improving their customer’s purchase journey and experience.

Why? Because in this day and age, consumer experience is one of the most shared experiences online. Great experiences spread like a heart-warming story – the type people will love. Bad experiences, on the other hand, spread like a wild-fire that turn everything in its path into ashes. In short, customer experiences shared online about your brand can either make or break your business.

These experiences are the online consumer micro-moments that brands and businesses should give importance to. These moments sandwiched in eight (8) seconds have gained the power to change the course of how some leaders run their businesses.

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Are you ready to change the way you run your business? Let iManila help you make consumer-based strategies to enhance your business’s marketing. Learn more about our digital marketing services by clicking the link below.

imanila.ph/digital-marketing

how much is your peace of mind

How much is your peace of mind?

It was a hectic Monday, and your office is in chaos preparing for the weekly management meeting– when suddenly a noisy commotion grows in a corner as your employees are starting to break in panic.

“No inbound leads have come in!” an assistant, cried in.

Everyone’s on their toes trying to find out why, only to realize that the culprit is your server, as it crashed and failed to load your website, thus making it inaccessible for a couple of hours now, and still counting.

The sad thing is, this is the third time that this has happened just this month alone, and it’s starting to take a toll on your revenue.

What to do?

This scenario is probably one of the main stressors for most companies relying on their online channels to generate business.

The one-million-dollar question here is, “is it worth it to get stressed over this kind of issue time and time again?”

Our answer is NO.

You can always rely on reputable companies who can do it for you.

As one of the most trusted full-service digital marketing agencies in the country, iManila is the go-to provider of brands and companies here and abroad for the following services:

Hosting

Our hosting solutions are engineered for powerful and reliable performance online. From shared and dedicated hosting to SSL certificates and web security and backup, you can count on our solutions to provide 99.5% uptime and availability.

Web Design and Development

Our mission is to turn beautiful designs into useful and functional websites that represent your business in the best way possible. With a pool of expert designers and developers, we are very much capable of producing well-designed and functional websites from informational websites, to e-commerce sites with various functionalities.

Web System and Applications Development

A website is not just the only thing that businesses need these days. Reach your market through web and mobile applications by transforming your business to carry out automated processes and operations to improve productivity and profit.

Digital Marketing

Today’s online information age is unstoppable and is accelerating faster than anyone can anticipate. With social media networks and search engines rising as key getaways of the information highway, marketers are rapidly shifting from offline to online to reach their customers.

With the combination of both organic effort and paid advertising, you can surely interact with your audience in real-time. To add, digital marketing provides measurable results which can surely empower you to make wise business decisions when it comes to optimizing your campaigns and achieving your company’s goals.

Tech Support Services  

Get 24/7 support from our fully-equipped, highly-knowledgeable technical staff! With over a million man-hours of experience, our technical support specialists can solve and troubleshoot all hardware and software issues of your business.

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Let iManila give you the peace of mind that you need. To know more about our services, call us at +632 4900000 or send us an email at info@imanila.ph.

things you need before starting a website

Gone are the days when businesses can only rely on traditional marketing platforms such as flyers, TV and newspaper ads, directory listings, and billboard placements to promote their brand. With the continuous rise of online users all over the world, it is indeed much easier (and more affordable) for brands and companies to create brand awareness and reach new audiences with various online and social media platforms that we have today.

Among the first few things that your brand should have in today’s digital age is a website. As the primary source of information for your company online, having a website is now a must for businesses regardless if they’re an SME or a big corporation. Not only does a website establish your brand’s credibility, but it also is the center of your online marketing strategies to help your business grow.

If you are hoping to build one for yourself, let us walk you through some of the basic things that you need to start a website:

A Domain Name

It is a staple for every website to have its own URL/Web address. It is important for a website to have its domain for the visitors to easily access their website through the internet.

While it is very common for businesses to have domain names that are the same as their business names (such as walmart.com), you can pick a domain name to include any text phrase you want as long as it is not already taken. You must take note, however, that your domain should be relevant to your business. It is the first touchpoint of your visitors towards your website, so make sure it is directly related to your business.

A domain name typically costs around PHP 600.00 to PHP 1,600.00 with a recurring/renewal fee every year. Make sure that your domain has not yet been purchased and is still available for use. You can use iManila’s free domain checker on our home page!

Solid Content & Information

Now this defines the full look of your website – inserting content and images. It’s important to remember that a business website is ultimately just a framework. It isn’t finished until you’ve populated it with content and information.

You must organize all of the things that should be put on each of your web pages. These contents serve as important factors for search engines, such as Google, Yahoo, and Bing to crawl and mark your website credible. Putting all the necessary content on your website requires a lot of time. We suggest creating your own sitemap first in order to have a clear plan before establishing a website.

Web designer and developer

After deciding on your domain name or even purchasing one as well as gathering the content and information that you want to be featured, the next thing that you will need is a company that can help you build your business site. iManila is one of the leading web development companies in the Philippines! We specialize in creating various websites for different business across all verticals – whether it’s an informative or an eCommerce site!

Establishing your own business website is as important as having your own physical store. It helps create your own identity and showcase your brand online. If you are looking to have your own website, then you have come to the right place!

As one of the country’s top digital marketing and web development agencies, iManila is trusted by many companies in creating credible and professionally designed websites to stand out in today’s online world.

For more information, contact us at (02) 490 0000 or leave us a message at https://imanila.ph/lets-talk/.

online ads

Why Online Ads are the New Titan

We’re so used to seeing an advertisement that runs down the lengths of buildings along the most traversed roads in the Metro. Enormous billboards and even LED walls towering over us in all their titan glory.

But sometimes, titans lose their strength. After all, nothing is forever.

No one can deny that these billboards eat up the attention of anyone who lay eyes on their monstrosity. But billboards are only as good as the next one.

Out of sight, out of mind, right?

But the Internet is predominant, which only makes it a perfect avenue for advertisement.

Online advertising is the fastest growing marketing channel which uses the world wide web to deliver promotional messages in various digital formats. These formats range from search engine marketing, social media marketing, email marketing, mobile advertising, and display advertising.

We’ve outlined all of the reasons why online advertising should be part of your marketing campaign:

Reach

Online ads let you customize your target audience. In this day and age when everyone is always online, you can easily target your customers wherever they are. With online ads, you can also “filter” out your reach based on your preference. This is an assurance that your products and services are getting to the right audience who have a higher chance of buying your products or availing of your services. Closing a sale? You can bet on it.

Efficiency

Marketing online is generally much cheaper than traditional advertising approaches. With online ads, you can reach as much engagement as your budget allows you. Online marketing platforms enable you to calibrate your ad according to your audience targeting and budget so you can be assured that your campaign is always maximized. This gives you an initial overview of how many people you can “reach” with your ad, giving you an idea of how much you can expect to turn into leads.

Effectivity

The Internet is a huge place. And at present, more and more people are spending a considerable amount of time on it. From SMEs to large enterprises, everyone’s expanding their reach and creating brand awareness through various online marketing platforms. Just look at the number of online retail stores who’ve successfully built their businesses from their social media channels alone.

Engagement

Among the many advantages of digital marketing, is its ability to directly connect and let you communicate with your target audience.  With TV, radio, newspaper, and billboards, one can just merely see and grasp your message but cannot respond to it right away – a situation that online advertisement has managed to solve. The Web is such an interactive space. Information and ideas can get passed on in a matter of minutes regardless of distance or time zones.

Utilizing the vast amount of Internet users and the time all these people spend online is what a lot of marketers today are aiming to do as part of their individual marketing strategies.

The Internet is universal. Use it to your business’ advantage.

Interested to advertise your brand online? Let iManila help you! From social media marketing, email marketing to Google campaigns, we’ve got it covered! Call us at (02) 490 0000 or email us at info@imanila.ph for more information!

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