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Category: Our Ideas

Mobile App vs Mobile Website: Which is Better?

Reports show that 58% of website visits come from mobile alone in 2018. As for online shopping, 40% of users do online transactions on mobile. One can’t deny the importance of mobile in this time of business. The question then isn’t about whether your business needs a mobile strategy or not — but whether your business needs a mobile app or a mobile responsive website. 

There are many factors to consider whether a mobile app or mobile website is better suited for your business needs. We’ve made the choice easier by weighing out the options for you. 


Mobile Apps

Mobile apps are the ones that can be accessed natively whether Android or iOS. This offers a much faster and responsive experience compared to a website. Here are some of its key features: 

An Interactive Experience 

Apps are generally more interactive and let users interact and experience more value through this new engagement channel. Instead of just displaying words or text the users can interact with its specific components. An example is with Instagram and how users can post their photos on the app while they are limited only to viewing through the website. 


This allows the user to get the most out of their app experience. From the get-go users are given the freedom to customize and tailor the app to their tastes. Apps can also track user engagement and allow it to offer recommendations to the user which helps better their experience. Businesses can experience being able to send out tailored notifications to its users based on their location, interests, and behavior. 

Intuitive Interface

Apps have their own interface which allow users to have a more immersive experience. Users of certain operating systems also get to experience the same tailored functionality with the app that meets the same characteristics and functionality that they expect. This is a limitation of responsive websites as it offers the same functionality and experience across different devices. 

Offline Accessibility

While a great majority of apps cannot function without internet use, information already loaded can still be accessible for its users. Some apps still offer some type of functionality while offline. This allows the users to still be able to make use of the app with or without connection to the internet. 

Device Capabilities

This allows the app to make use of capabilities users have in their smartphones such as GPS or a camera. Using these capabilities makes for a better experience for its users. For example the app would need to access the location of the user in order to better tailor the restaurant coupons that it offers the users. 


Mobile Responsive Website 

This is essentially your website that is customized so that it can be viewed and accessed the same across different devices with different screen sizes. 

One Size Fits All

Responsive websites can be accessed with devices of any operating system (Android, iOS) as long as there is internet connection. This means that they come completely free of charge unlike some apps. But while it is compatible, factors such as internet connection, quality, and speed are still factors that can affect the mobile web experience. 

No Updates 

Unlike apps that need to be constantly updated, websites do not interrupt the user’s experience as websites are easy to update, support, and fix bugs. The best part is that the users would not even notice when a website is being updated, and they can get right into the website experience without any hiccups. 

Cost Effective

This is more of a benefit to businesses but should you wish to establish your business in more than one platform, cost is an important consideration. However, it still depends on the complexity of the responsive mobile design as a complex one can cost just the same as a mobile application. 

With both options presented, the right choice still depends on the company and their business objectives. Should you wish to interact and engage with customers on a deeper level then mobile apps are your best bet but if you aim for mobile-friendly content for a wide range of people then mobile responsive websites should do the job. 

If done correctly, they can be an invaluable tool at helping get your brand out there. If this sounds like something you want but are not sure where to start, then let a partner agency help you achieve your business goals. iManila has been in the industry for more than two decades and has helped thousands of clients improve their work through technology. Let us help you take your business one step further with a mobile strategy, drop us a message to learn more.

Remote IT Support

An agile and flexible workforce became all the more important with the onset of the coronavirus pandemic that took the world by storm this 2020. With most companies turning to work from home measures, it became ever so important to integrate the use of online networks and cloud services to do the day’s work. 

When working remotely, maximizing all the resources available is an utmost priority. This is why businesses looking for professional IT services for both consultancy and support can bank on remote IT support at a time like this. 

Remote IT support can offer technical computer assistance even with a geographical distance as everything is done remotely whether over the phone, email, or live chat with the technicians gaining remote access to your computer. There is a wide range of services they can help with such as product support, cloud support, managed services support, and installations and set up to name a few. Here is why remote IT support can be your best bet at IT services during the pandemic. 

Cost benefit

One of the costs being cut out entirely would be the travel expenses incurred during on-site visits. With communication easily available online, this is one of the costs that can be cut down. 

Can do work remotely; no need for face to face interaction 

In light of the pandemic where social distancing practices have to be maintained, a lot of companies have opted for a work from home set up. Having remote IT support can be a huge gain for the companies now utilizing work from home not just for convenience but for safety as well. 

Fast responses & better efficiency

When it comes to technical issues, it is vital that they be attended to immediately so it would not affect the workflow or cause bottlenecks. Remote IT support can be counted on in these scenarios, saving you the time it would take to call IT personnel. 

Moreover, experts say that as much as 90% of IT issues can be dealt with remotely, most especially software solutions. As remote IT support can offer faster solutions, it has become a preferred option for most companies. 

Better focus and productivity

Employees can get easily affected by distractions that can reduce their productivity. Taking out these issues as quickly as possible can mean less distraction for employees, leaving the staff to focus mainly on their tasks at hand to ensure productivity. 

Wider access to IT professionals

Having an in-house IT team or individual can mean that their expertise is limited to what they know. By using IT support services online, there is a bigger chance that there would be more skills and knowledge available as the technician can easily pass it to someone who is better trained for the scenario. 

Knowledge sharing 

Unlike with an IT personnel doing the troubleshooting alone, using remote IT personnel can take your employees through every step of the maintenance or repair. This can help them learn new knowledge and skills and may allow them to learn how to do it themselves should the same problem arise again. 


Many organizations often overlook remote IT support being readily available online. With the recent disruption in the status quo of the workplace due to the pandemic, it is the best time to reconsider the efficiency that comes with being online. 

With everyone going remote, don’t let your business get disrupted when you can get more connected. There is no better time to better your business online than now. Get a team of experts to help you get started in navigating through the digital landscape. iManila is contactable despite the pandemic. Reach us through our website, and drop us a question.

Hacked Website

Your website is your company’s primary asset in the digital age, and the last thing you want to happen is to wake up one day with a hacked one.

With the sudden shift in consumer behavior and increased use of online channels brought about by the pandemic, many businesses are now understanding the importance of having a website to pivot their business in the digital age.

While this is a good start to kick-off your digital presence, many are still neglecting a key element – website security.  This is especially common among small businesses as we tend to focus more on big companies and enterprises whose websites have been hacked before.

But did you know that small business websites are also at risk of getting their websites hacked too? In fact, according to a Verizon 2019 report, 43% of cyberattacks are aimed towards small businesses.

That is why as business owners, it is important to understand the possible impacts of a hacked website to your business, and what you can do to secure your website.

What will happen if your website’s hacked?

Your website is at risk of the following consequences if it gets hacked:

  1. Personal or financial data loss

Most hackers are after these things – personal and financial information. Cybercriminals fish for sensitive information (like your credit card information) often to sell it or use it for themselves.

  1. Slowed Down Website

It is also common for cybercriminals to hack into websites to store and run files on your server. This often leads to a slowed-down website, which can later affect your SEO ranking, as Google’s algorithm takes website speed into account in ranking pages.

  1. You will probably lose your customer’s trust too

No customer would like to hear or see their trusted brand’s website get hacked. Your hacked website not only puts your information at risk, but it also risks having your customer information stolen for can be used by cybercriminals for identity theft.

Additionally, you get possibly be held accountable for stolen customer data, and most customers will probably not be confident to visit your website anymore.


What can you do to make your website more secure?

  1. Make sure to get an SSL Certificate

A trusted website should be equipped with an SSL Certificate. This is essential for ALL websites, as it ensures that the data shared between your website and visitors are safe, encrypted, and secured from potential hackers or intruders.

  1. Choose a trusted Web Hosting Provider

The type of hosting you choose for your website can help determine your website’s security. It is important to know how well your hosting provider can protect your website from possible cyberattacks, and how they can respond to hacking incidents when it happens.



Website hacking is a real threat to businesses in the digital age. With this, keeping your website secure should be a priority for all businesses to ensure that your company and your client’s information are always safe.

Looking for the right web hosting partner for your business? Check out our website hosting services at iManila.

With over 20 years in the industry, iManila is one of the most trusted web hosting companies in the Philippines. Whether you are looking for a domain, security, or hosting solutions, contact us and we’d be glad to help!

iManila Help Center

Introducing the #iManilaHelpCenter

With the global pandemic keeping us within the confines of our homes and our workplaces, one thing we’ve found among our clients is an increase in email usage, an increase in website traffic, and to some extent – an increasing demand for technical support assistance. Despite the continued service of our brave frontliners – our Technical Support team, we also saw this time as an opportunity to further help and support our clients. With this, we’re happy to introduce our #iManilaHelpCenter

The #iManilaHelpCenter is available to anyone who needs detailed support in managing their cPanel. This is available and FREE for anyone by simply visiting www.imanila.ph/help

The main objective of our newest Help Center is not only to educate clients about their cPanel accounts, but also to give detailed instructions and steps on how to properly use, control and manage their individual hosting accounts. By visiting the Help Center, you’ll be able to find solutions to your Hosting concerns arranged according to the root of your issue whether it be relating to your: cPanel Dashboard, Databases, Domain, FTP, Files, Emails, etc. 

Further to this, the newest addition to our iManila website also features a wide knowledge base from frequently asked questions to common problems such as How to Access My Website or My Webmail or the definitions of Different Website Errors and many more! 

It is with our hope that the new iManila Help Center will not only help our clients, but empower others in learning something new and hopefully in line with our vision to continue to improve lives through technology. 

For any support-related concerns, please don’t hesitate to contact us through [email protected]ila.ph or via Chat here on our website. #iManila

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