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Tips to Drive Website Traffic from Social Media Platforms

Almost nine in 10 marketers say that increases in website traffic is a result of social media marketing, according to Social Media Examiner. This was the second most frequently cited benefit!

The social media world is home to more than 3.4 billion active users. Social media is said to be the primary source for generating eCommerce traffic. Social media leads ahead of traditional media in driving traffic to your business website. They bring in ample opportunities to gain business visitors and convert into leads.

How do you strike up a conversation? How can you increase the visibility of your social media posts? How do you boost your social media marketing strategy? How do you engage your audiences? How can you generate leads through constant digital engagement? In this blog, we will give you some tips to drive website traffic from your social media platforms.

  1. Optimize Your Social Media Profiles

The more distinct your bio is – without sacrificing clarity – the more likely you can catch the attention of and resonate with your ideal audience.

Don’t make the mistake of writing your entire business story in your bio. Just a couple of lines will suffice. Then, connect the bio to your site with a call to action button directed to your home page or a viable landing page.

  1. Use Social Proof

Just like any review or testimonial, social proof brings the human voice into your brand experience. Whenever someone is about to make a purchase or is shopping for something they want, they look for reviews, recommendations, referrals, and input from others who have used the product or service.

  1. Time It Right

Pick the most effective time for optimal views. Instead of using best practices for social post timing, look at your own data. See when your target audience is most responsive. 

To maintain a publishing schedule, you can use social media management tools available online. You can also use a social media planner or calendar to optimize your publishing activity. These tools help you post regularly considering the location, time zone, and necessary factors. 

  1. Promote Your Content

You should promote all high-quality blog posts to increase their visibility. To drive traffic to your site, publish excerpts or teasers on social media along with a link. That can incentivize the viewer to go to your website to read more. Social media also is a good place to promote older but still relevant content that will intrigue new followers.

  1. Be Responsive

Make an effort to reply to every comment on your social posts. That makes your audience feel valued, and sometimes your response can include a link to your website, which offers more information on the topic.

Incorporate customer service into your social media so your brand can respond to queries and complaints promptly. The customer’s experience not only matters to them, but it offers proof to prospects on how your company is going to treat them too.

Patience and persistence are the key to staying alive in the social media world.

Social media marketing strategies are great, but they take time to come into effect. These proven strategies are sure to reap benefits in the long term. Being customer-centric is the only key for a successful social media marketing campaign. Remember, social media is a game changer only if you use it the right way.

Developing a social media marketing strategy can be complex and overwhelming. That is why iManila– a digital marketing agency wants to do it for you! With 26 years of experience in the industry and an IT company at its core, iManila, having been one of the first Internet Service Providers in the Philippines, is committed to providing our clients with innovative online marketing services in the Philippines that can help convert your website visitors into quality leads or potential customers. 

As one of the best web hosting providers and web development companies in the Philippines, iManila is also a full-service business website development company and digital marketing agency in the Philippines ready to help you with your web design and development, website hosting, email hosting, technical support, and digital marketing service’s needs. Work together with top advertising companies in the Philippines like iManila and make your brand goals become a reality. Talk to us!

Shared Hosting Benefits: Is It Right for You?

A website hosting service that divides server resources between multiple domains is called Shared Hosting.  With this, your website lives alongside others, which are neighboring users utilizing the same server.  Shared Hosting is best recommended for small websites, brands, and other digital platforms that do not require high bandwidth. It provides minimum features and support, making it the perfect hosting for budget-conscious website owners. 

For starters, choosing between different web hosting services could be a very tough job. Different hosting offers different features and services. One could offer something that the others could not. It is indeed frustrating to determine whether a shared hosting is the right one for you. To simplify things, we have gathered the benefits of shared hosting to give you insights on how these fit you and your business website. 

Cost-Effective

A huge factor why first-time website owners go for shared hosting is its low cost. A single server’s maintenance costs can be distributed amongst its many users. Since it is shared across multiple website owners, individual costing may be driven down to a smaller cost, making it more cost-effective. In addition, shared hosting gives you the option to eventually upgrade to hosting services that allows you to get more traffic, and greater online presence – of course bigger resources come with higher costs. 

Flexibility

Many business websites first launch their digital platforms with shared hosting because it doesn’t require too much complexity in skills and knowledge to operate. Shared hosting offers plans that provide control panels that are easy to navigate for website management and other pre-installed programs. Server uptime, availability and settings are handled by the hosting provider making it easier for the owner to manage and easily install updates and patches. 

Professionally Managed

Utilizing shared hosting services gives you insurance that your server is well taken care of by the hosting provider, thus ensuring that administrative tasks are functioning accordingly. Aside from being low maintenance, shared hosting provides you professional technical support for network outages, server malfunctions and maintenance, if needed.

Easy Email Hosting

Providing an email associated with your domain is very significant in the web development process. With shared hosting and its built-in cPanel, adding and setting up your email are now easier. You can now run a secure, spam-filtered mail server for your personal or small-business use. This way, you can set up your own disk drive and fully control how your emails are accessed, managed and stored. Aside from emails, you now have control over databases, add-on domains, and more.

Choosing the right web hosting plan can save you lots of time and money. If you don’t need immense bandwidth, memory, computing power, or control, then save your money by going with a shared hosting service.

With 26 years of experience in the industry and an IT company at its core, iManila, having been one of the first Internet Service Providers in the Philippines, is committed to providing our clients with innovative online marketing services in the Philippines that can help convert your website visitors into quality leads or potential customers. 

As one of the best web hosting providers in the Philippines, iManila is also a full-service business web development company and digital marketing agency in the Philippines ready to help you with your web design and development, web hosting provider, email hosting, technical support, and digital marketing services needs. Work together with top digital marketing companies in the Philippines like iManila and make your brand goals become reality.

Work together with top advertising companies in the Philippines like iManila and make your brand goals become reality. Talk to us!

Reasons Why Your Website Visitors Aren’t Converting

By this time, maybe you have mastered most if not all of the traffic generation strategies published online and have somehow managed to become successful in getting website visitors. However, traffic generation is not the end goal of digital marketing. Being able to convert your website visitors into actual customers is. 

 

Everyone who visits your page is a potential customer. Online users visit your website primarily because they are interested in a product or service that you are offering.  But, why are they not converting despite the big website traffic? 

 

Read more below on the possible reasons why your website visitors aren’t converting. 

 

Hidden or No Call-to-Action Buttons

 

Call-to-Actions (CTA) are a crucial part of digital marketing. This is how you encourage your website visitors to take a favorable action after seeing your offerings. But what if your CTA is hidden or not existing at all? Chances are users will just leave your page. 

 

It is important that you have an obvious CTA. You can do this by creating an animation that directs to the CTA button. In this way, you can catch your visitor’s attention and at the same time point them to take an action. 

 

Another thing, put your contact number in the header of your page. Doing so allows your visitors to see what you need them to see immediately. Make sure that your CTA is also clickable to make it easy for the users to contact you.

 

Confusing headlines

 

One of the possible reasons why your website visitors are not converting at all is because maybe you have a confusing headline. 

 

The headline is the first thing that your visitors see when they land on your site. With that, by just looking at it, you must assure your customers that you have everything they are looking for. Anticipate the kinds of information they need to know immediately like your service, location, ease of service, and why your company is the best for the job.

 

Refrain from having vague headlines. Be direct to the point. Creative language is nice but if it’s too vague, it can drive your visitors away.

 

Too long contact forms

 

Let’s say your website is doing good. You have optimized your site well and ranked in Google. Your CTA is also functioning. Your visitors are now ready to convert. Unfortunately, they saw a long, complicated contact form that annoyed and scared them. So, they decided to just navigate away from your site.

 

Too long contact forms are intimidating, overwhelming, and feel like a big chore to your potential clients. As much as you want to know in detail your visitor’s needs, you would want to just trim down your contact form as this is more efficient in converting leads. Stick to the basics like name, email address, and phone number. Then, ask your staff members to reach out to the client afterwards to know their needs in-depth.

 

Lack of a “Hook”

 

A hook is an irresistible statement or offer that you give to your potential customers. It can range from small ones like telling them that you are award-winning or rated #1 in the field. Just make sure that it is true to your company. Hooks can also be as big as giving promotional codes, free shipping, holiday deals, etc. 

 

In short, hooks help in convincing your potential customers to take a favorable action right now. It is frequently located near the call-to-action button.

 

All your efforts in boosting your SEO are for nothing if there are no sales conversions. Good thing, iManila can help you in turning your website visitors into actual customers with the different digital marketing services it provides.

 

With 26 years of experience in the industry and an IT company at its core, iManila, having been one of the first Internet Service Providers in the Philippines, is committed to providing our clients with innovative online marketing services in the Philippines that can help convert your website visitors into quality leads or potential customers. 

As one of the best web hosting providers in the Philippines, iManila is also a full-service business web development company and digital marketing agency in the Philippines ready to help you with your web design and development, web hosting provider, email hosting, technical support, and digital marketing services needs. Work together with top digital marketing companies in the Philippines like iManila and make your brand goals become reality.

Work together with top advertising companies in the Philippines like iManila and make your brand goals become reality. Talk to us!

How to Choose the Right Domain Name for your Business

Choosing the right domain name for your business is a significant choice. Creating a domain name these days is harder than a few years back since a vast majority of good domain names have been taken. The reality is any person can enlist as many domains under his or her name and continue to renew the domain name to sell at a higher cost.

Keep in mind that your domain name is more than the words you type into the program, it’s the foundation for your online personality. Choosing the wrong domain could lead to the failure of your website presence, while choosing the right domain name could help you more easily reach online success.

Here are some basic methods on how to choose a domain name for your business, and the most important factors to consider to get your domain name right.

  1. Make it Unique

A unique domain name is in every case outstanding. Most individuals lean toward an extraordinary name which can be simpler to recall and quicker to search online, as this also helps to boost google ranking.

Your domain name should incorporate your brand name right. Ideally, your domain name should immediately show what your website is about and try to capture the essence of what you offer or your services – or at the very least contain the company name or whatever it is you are known for. 

It is also wise to choose a short domain name rather than a long bulky name, which is hard to remember. It’s better to choose a domain name that is short and sweet rather than something that has more than 10 characters but states the entire name of your company. Think of something unique, yet short. 

  1. Be Clever about your Domain Extension

As we all know, “Old is Gold”. The traditional extension of all domains is “.com” and it is still the most mainstream and popular among all extensions. It is actually SEO friendly, and this is the main reason that these websites with these domain extensions are easier to find. Everyone who wants to go to a URL address is always going to try a .com first before the rest, so try to get a .com extension first and if you are unable to find any of your desired domain extensions then go for .net, .org and etc.

These days, extensions signifying the country location of the company have become more and more popular. These types of extensions essentially tell users where your company is based or is located. But before going for an extension such as .ph or .uk look into the domain prices and requirements first to make sure that your company is eligible for this domain extension. 

  1. Unlock the power of Keywords

Internet search is based on a framework of keywords and phrases when indexing addresses and sites, so take advantage of this when choosing your domain name. Always go for a complete keyword domain and contain relevant words in it. Keywords containing domains always come first in Search Engines.

Brainstorm keywords related to your organization and use these in shaping your chosen name. An appropriate name should be able to provide a description of what customers can expect on your website.

What keywords do people use to search for businesses like yours? Take advantage of those keywords and use them in your domain name.

Before choosing a domain name for your business, always keep in mind that your domain name should be catchy, easy to type and easy to search over the internet and must stand out against your competitors. In addition, give importance to Social Media Strategies for Branding.

With 25 years of experience in the IT industry and as one of the leading Digital Marketing Agencies in the Philippines, iManila has the skills and the experience to help you with your domain name, your hosting, website design and development, and digital marketing and remote technical support needs. Contact us and we can help you get started on your online presence! 

Cloud Hosting vs Shared Hosting vs Dedicated Hosting: Which is the best?

Since its inception back in 1996, cloud hosting has since been gaining attention. As many would say, WELCOME TO THE CLOUD ERA!  

As compared to other hosting options, cloud hosting allows your website to be hosted on multiple servers. If you’re hosted on the cloud, you may just simply migrate your site if any bugs or technical issues occur. Cloud computing technology allows numerous machines to work synchronously. 

Aside from its proven flexibility, security, performance, and reliability, its ultra-fast speed is also one to look out for.  

Before we unveil the not-so secret advantages of cloud hosting, we will first differentiate all the hosting options available in the market today.  

  • Shared Hosting – In its very nature, shared hosting may assure you 99.99% uptime but is a little challenging to live up to. High traffic could automatically cause a downtime. The upside though is it’s cheap and suitable for smaller sites and businesses.  
  • Dedicated Hosting – You are the sole owner of the server and have complete control over all of your resources. 
  • VPS Hosting –  This is beneficial if you worry about server dysfunctions as the server is divided into multiple virtual servers.  
  • Cloud Hosting – A network of connected servers divided into multiple virtual servers.  

Cloud Hosting vs Shared Hosting  

In terms of support, cloud hosting has unlimited everything, from storage, bandwidth, and databases, and continually advances as years go by. Shared hosting, on the other hand, has many limits. Overusing its limited resources could cause suspensions. 

In terms of security, the protocols of shared hosting are often based on applications and databases, as these are the most vulnerable to hackers. Cloud hosting, on the other hand, has four major security controls such as Deterrent, Preventative, Detective, and Corrective Controls. Cloud hosting incorporates encrypted algorithms to further protect your data. 

When it comes to performance, cloud hosting can guarantee you an ultra-fast, auto-scalable and customizable platform. High traffic does not nudge the cloud hosting servers. In fact, it is highly recommended for sites with high traffic. While shared hosting, with its limited resources, speed could be an issue. Not to mention, the possible downtimes. 

Cloud Hosting vs Dedicated Hosting vs VPS 

VPS functions similarly to cloud hosting, as these two are serving multiple servers. The only difference is that cloud hosting’s resources are on demand. Cloud hosting users can instantly gauge and have full control over their resources and get charged according to their use. While with a dedicated hosting or server, owners are given their own server that cannot be shared. Although having a dedicated server is more flexible in terms of resources than your affordable shared hosting, dedicated hosting is the most expensive hosting model as you are the only one paying for your server and its resources. 

In terms of infrastructure, both dedicated servers and VPS use single physical servers, only that VPS is shared and dedicated is only used by one entity. With cloud hosting, on the other hand, resources are distributed across multiple servers situated in an isolated virtual environment.  

Now, in terms of location and scalability, both dedicated hosting and VPS are off-site, in contrast to cloud hosting that may be both off-site or on-site. While for scalability, VPS may be upgraded or downgraded manually, while a dedicated server is unfortunately un-upgradeable – lest you move to a different dedicated server altogether with more resources. Cloud hosting, on the bright side, may be upgraded or downgraded within seconds, and has zero downtime.  

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There are a variety of hosting packages available in the market today. Choosing one would depend on your business’ requirements and priorities. If you ask us though, the best option today is cloud hosting, especially with its advanced features when it comes to security, performance, speed and resources. 

With 25 years of experience in the industry and as one of the leading Digital Marketing agencies in the Philippines, iManila is always at the forefront of innovation offering reliable cloud hosting services starting with a storage of 60GB all the way up to 240GB. We’re proud to offer our newest Cloud Hosting packages available here. Drop us a message today and we can help identify the best hosting package for your business’ needs. 

Elements of Web Design that Influence Conversions

Behind every great website strategy is the goal to convert traffic into actual paying customers. After all, if your website doesn’t convert, then chances are there’s a lot of room for improvement whether it be on the user interface or in terms of the digital marketing efforts you are investing in, if any at all. In most cases, traffic alone won’t be enough. We’re now in the competitive digital world wherein visitors should be influenced to perform certain actions on your website.

By working on simple changes on your website, you’ll be able to convert traffic by letting your website do its work of turning visitors into paying customers. Let’s take a look at some key website elements that can help influence and encourage conversions.

Clear Message and Navigation

Websites with a lot of content need to focus on presenting and focusing users’ attention on content that is useful and relevant. Upon landing on your website, you’ll need to make your message precise and clear.

Make sure to quickly address why they are at your website in the first place. Provide them with beneficial information. What are you offering? Would they benefit from it? If so, how?

In addition, keeping your website simple and straightforward is the way to go. A simple website allows your visitors to easily move around your website, which improves user experience, which then boosts your conversion rates.

Social Proof

Showcasing social proof and other social sites on your website is the best way to instill trust in users and get them to connect with your brand. Nothing is still as powerful as word-of-mouth marketing, social shares, comments, and reviews since it is the digital equivalent of a friendly conversation.

Integrating social media into your website can help show your target audience that your business is thriving, engaged, and has a successful community offering a more informative glimpse of what your business is all about.

Mobile Optimized

We’ve said countless times, a mobile-optimized website is a must. People that connect through the digital world often engage through their mobile phones. Not having a mobile-optimized web presence is a major downfall to your website and a surefire conversion killer.

A majority of online consumers and digital natives have more access to a mobile phone. Everyone expects websites to function just as well on mobile as they do on a desktop. Make sure that users’ expectations are met and offer a clean, vertical mobile-optimized browsing experience.

The right Call to Action (CTA)

The main goal of your website is to monetize the traffic coming in, or interest the visitors closer to that goal. We all know by now that going digital is also the way for your business to thrive in the new normal. Call-to-action buttons (CTAs) are an incredibly important factor in the conversion process.

You won’t be able to convert your visitors into paying customers unless they take specific actions, which is why you need to guide them on what to do next. That’s where your call-to-action buttons (CTAs) come in and stand out. The more comfortable and interested your users are, the more likely they will be to complete a conversion.

Your CTAs are the important on-site elements that need to be highlighted on your website to push your conversion rates to a higher level. They can be in the form of buttons, images, or even videos or anything that drives users to take the next step.

With 25 years of experience in the IT industry and as one of the oldest IT companies in the Philippines, trust that iManila can help improve your website conversion rates through our variety of digital marketing services from hosting, website design and development, and digital marketing. Contact us today to learn more! 

Five Facebook Advertising Tips and Tricks

Facebook has been dramatically evolving, updating, and innovating since its inception. This has given many brands and advertisers the worst headaches while at the same time the best successes of their lives, as the platform grows not just to be more complex but to be highly beneficial at the same time.

In this blog, we will show you 10 of the most useful Facebook advertising tips and tricks that will positively improve your Facebook ad campaigns.  

Optimize ads for awareness instead of engagements 

While engagement ads allow you to increase your number of likes, comments, shares, etc., oftentimes it’s not aligned with your goals and most of the time impractical. Brands or advertisers who are fairly new to the field, will mistake engagements to be a sign that the ads are performing. Worst is if the client might be expecting leads, messages, etc., which is a nightmare for any strategist. What they may not know is that the ads optimized for engagements will only dictate Facebook’s machine learning to deliver the ads to people who are most likely to engage and not convert.   

On the other hand, awareness ads bring a more meaningful business outcome. This is because awareness ads are delivered to people who are most likely to remember the ads, not just engage with it. The metric that Facebook uses to measure the success of the campaign is via ad recall. 

You may, however, run these two campaigns at once. You may boost the same ad for engagements and awareness so you can get the amount of engagements that you need while also reaching people who could be your potential consumers.  

Use different ad formats 

Ad formats allow your brand to present your products the way you want it. You have the option to use a single image, carousel ad, instant experience, or collection ad formats.  

Single ad images are mostly utilized for awareness campaigns like brand awareness ads and reach ads. This is oftentimes used in engagements and page likes ads too. This ad format only requires one image but should be optimized in certain ad sizes in respect to the placements such as the feed, story, and marketplace for better performance.  

While the carousel appears to be a catalog presented in boxes, aligned horizontally, which contains your products, a collection ad on the other hand, is like a full on ad experience, where you put a banner and products are seen below it. You may click on the button below the ad so you may view the rest of the catalog. An instant experience can be both. You may customize the format based on your liking while also considering what you offer.  

Align your campaigns with your goals 

Before you select an ad campaign, you should first and foremost clear out your objective. Your goal should be aligned to your campaigns. For example, you shouldn’t run an awareness ad campaign if you are trying to get leads and inquiries. 

You should be transparent and clear about what you want to happen for the campaign. You cannot expect conversions, ad recalls, or engagements all at the same time unless you have the budget to do so. 

Use automatic placements 

Unless you know exactly who your target audiences are, you should use automatic placements. This is located on the ad set level. You may choose to do manual placements if you feel like your ad does not fit on Instagram or if you only want your ads to appear on someone’s feed. This is definitely something you can customize, but again, unless you know and have worked back and forth using those specific placements, you should instead use automatic placements.  

The main reason behind this is that you wouldn’t want to miss any opportunity along the way, especially on your first try. Trust Facebook’s algorithm to bring you the best possible results for your campaigns otherwise, run an A/B test first if you’re pressed for time.  

A/B test creatives or ad graphics  

One of the most important things you should do upon doing your first campaign is testing your creatives. Like others, this is one great factor in your overall performance. You should seek out what creatives work for your audiences and what does not. You should not feed your audiences with the same graphics that they don’t even like. Test and test until you see the results that you want.  

These are only a few of the most important things that you should consider upon setting up your first campaign. Before you delve into the setting up process, gather all our thoughts and create a media plan. Generate sales successfully using social media. If this is something too hard for you to do, get assistance from Facebook advertising experts like iManila to do the job for you. We have highly qualified and certified Facebook Media Buying professionals who you can entrust your campaigns to. With 25 years of experience in the industry and as a certified Digital Agency in the Philippines, iManila is ready to help you with your website development, hosting, digital marketing and technical support needs. Inquire now and message us today!

5 Ways your Business Can Benefit from Remote Technical Support

Remote Technical support has been a standard solution for small-to-medium-sized businesses for a long time now. We are all a witness to how things drastically changed over the past year. The COVID-19 pandemic has caused workers to migrate from their offices into remote working positions. Remote IT support is now more important than ever.

As the pandemic forced many companies to adopt remote work strategies, it’s worth exploring the benefits of remote IT support and how they fit into the new work-from-home environment.

  1.   Efficient problem-solving

Remote technical support makes any problem easily solved. Remote technical support technicians have higher service level standards determined in the vendor’s agreement, which assures quality and additional security to business owners.

With remote access support, companies can access the skills of an entire IT team. Additionally, they can swiftly assess and deal with any tech issues remotely that can solve your problem as fast and smoothly as possible.

  1.   Increase in Employee Productivity

Contracting remote technical support means taking out the IT issues from your hands and leaving it to the professionals. Quick issue resolution means less time waiting and finding solutions but rather, more time focusing on your assigned tasks and roles in the business. Nothing hinders productivity than a business system failure or a security breach. Providing the employees with an on-call technical support team helps them to stay fully focused on their tasks.

  1.   Reduced in-house costs

Having in-house IT support can be an expensive proposition, but pursuing a remote technical support optimizes your budget allocation for IT. Trust the expertise of the vendor and dwell on the benefits of the remote technical support with just spending an annual or monthly fee.

  1.   Quick Response Time

To solve a tech problem, one of the most common challenges faced is communicating the problem. Not everyone is tech savvy. Remote tech support can put an end to this difficulty by allowing the IT support team to enter the system remotely to identify and tackle the problem themselves.

Most IT problems have simple solutions: patches, updates, or configuration changes. With remote technical support services, businesses have a simple way to resolve these basic issues quickly. One of the key benefits of a remote IT tech support service is that help desk agents can take control of the user’s system, check for issues, and apply support solutions as needed, 100% remotely.

  1.   Ease for Work-From-Home support

Companies across the country have adopted the WFH setup. Unfortunately, tech support issues are often encountered while the employee is out of the office. Remote technical support can provide the support the employees need on their work computer no matter the location and fix the IT issue remotely.

The benefits of Remote technical support aren’t limited to just on service – they affect every aspect of work productivity and employee management. Even after the pandemic settles down, most businesses will still opt for the work-from-home setup.

There you have it. Get familiar with the benefits of remote IT support as you choose your options, and seek solutions that will help prepare your business to succeed in the new normal, that is remote work.

With 25 years of experience in the digital industry, iManila can provide your business with solutions to help with common software and hardware issues across all devices whether on a desktop, laptop, or mobile. Contact us for remote technical services, hosting, web, and  digital marketing solutions.

iManila’s Shared and Self-Managed Hosting Solutions

iManila aims to always provide you with the best technical support services and we are reaching out today to ensure that you have the right information regarding our web hosting solution’s scope of support.

As you may know, web hosting solutions are by default self-managed solutions where you can host your website, applications or email. While iManila takes responsibility of the server’s accessibility and availability, with a self-managed hosting solution, the responsibility of managing a server or securing and managing data, hosted applications or websites as well as the settings of your account configurations, rests with the client, the owner.

Below are some clarifications regarding our scope of work:

Shared Hosting 

iManila takes responsibility for:

  • the shared hosting solution’s accessibility and availability, security and reliability
  • maintaining the cloud infrastructure

Client’s responsibilities include:

  • securing and managing their data, hosted application or website;
  • setting their account configurations inside their Shared hosting account via cPanel access.

Self-managed Hosting Solution 

A self-managed Hosting Solution gives clients complete control where they have their own server, and manage it themselves, their way.

iManila takes responsibility for:

  • the server’s accessibility and availability for self-managed servers;

Client’s responsibilities include:

  • managing the server;
  • installing any software given their full root and administrator access.

Managed Hosting Solution 

A Managed Hosting Solution is where iManila takes full responsibility of managing the server from server updates, and patches, monitoring and OS management. However, depending on the client account’s scope of support, managing the client’s hosting application or website may fall on a separate support engagement.

For more information on our service terms and conditions, you may visit our website at https://imanila.ph/terms-and-conditions/. For inquiries regarding your account’s scope of support, you may email our support team at [email protected].